Google has cancelled consignions worth $16 billion from the past seven months, an internal memo has said.
The company said it had received a “high number of complaints” from its consignees over the past six months, but it had decided to cancel over 30 per cent of them.
The memo said Google has made “significant progress” in the last six months and that “consignment volumes are on the rise”, which would lead to a rise in demand for consignors.
Google’s consignee list is updated regularly.
It shows that consignor names and the amount of their consigns have changed over the period.
Google said it is continuing to make changes to its consignment list in response to the high number of consignes and to ensure that “it is as accurate as possible”.
Google has also said it will reduce the amount it will charge for consignment in the future.